Wednesday, November 12, 2008

Say hello to Gmail voice and video chat

Dear Google,
Thanks for making my life easier. You have come along way baby!

I am a big fan of anything to do with Gmail because they have integrated everything possible to make life easier. It started out as a search engine that grew enormously quick. Then they came up with giving your own homepage and then being able to customize it. Then came along Gmail, which was by invite only, I remember when people would trade things just to get one and even remember someone posting that they would name their first child after that person and then integrated Google Chat and Aol Instant Messenger right inside of Gmail. Then came along Goog 411, the free directory assistance from ANY phone and their newest additions to the Google family, the Google Phone and Google Chrome Browser. Now they have Gmail voice and video chat, which again, should make keeping in contact easier.
And now all of Google's services are designed to work with each other, which keeps a nice flow going. No more multi-tasking at different places to make it all flow together.

I'm a big user of Gmail chat. Being able to switch from email to chat as needed, all within the same app, is really great for productivity. But people can only type so fast, and even with our new emoticons, there are still some things that just can't be expressed in a chat message.

That's why today we're launching voice and video chat -- right inside Gmail. We've tried to make this an easy-to-use, seamless experience, with high-quality audio and video -- all for free. All you have to do is download and install the voice and video plugin and we take care of the rest. And in the spirit of open communications, we designed this feature using Internet standards such as XMPP, RTP, and H.264, which means that third-party applications and networks can choose to interoperate with Gmail voice and video chat.

Once you install the plugin, to start a video chat, just click on the "Video & more" menu at the bottom of your Gmail chat window, and choose "Start video chat." You'll have a few seconds to make sure you look presentable while it's ringing, and then you'll see and hear your friend live, right from within Gmail. You can click the "pop-out" iconto make the video larger, or click the fullscreen iconin the upper left-hand corner for a fully immersive experience. See this all in action in the video below:

Our team is spread between Google offices in the US and Sweden, and video has really changed the way we work. Collaborating across continents and timezones is a fact of life for us, and it sure is easier (and greener) to click "Start video chat" than to get on a plane! And when I do have to visit another Google office, I can use Gmail voice and video chat to check in with my family.

We've just started to roll out Gmail voice and video chat for both PCs and Macs, so if you don't see it right away, don't worry -- it could take a day or so for this feature to be available in all Gmail and Google Apps accounts. If you want to download the plugin right away, visit And if you need a webcam, there are a few models with special discounts through November 30th (I use the QuickCam Pro 9000 myself).

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