Problem caused by computer hardware

Problem caused by computer hardware You received this message because hardware or software in your computer caused Windows to shut down unexpectedly and restart. This is a serious problem, commonly referred to as a stop error or blue screen. Troubleshooting If you have received this error more than once, we recommend that you do the following: Back up your files to avoid data loss in case of a complete hardware failure. Contact the original manufacturer of your computer to determine the specific component which is failing. How do I find my computer manufacturer (OEM)? Additional technical information